ORDERS & SHIPPING

ORDER PROCESSING 

All pieces are made to order to ensure exclusivity and quality.

 

PROCESSING TIME

10-12 business days before dispatch.

 

SHIPPING TIMELINES

Domestic Orders (India): 3-7 business days after dispatch.

International Orders: 7-14 business days after dispatch.

 

SHIPPING CHARGES

India: Free shipping on all prepaid orders.

International: Shipping costs are calculated at checkout based on location.

 

ORDER TRACKING

Once your order is shipped, you'll receive a tracking link via email/SMS. The Black Sheep Collective is not responsible for delays caused by courier services.

 

CUSTOMS & DUTIES (For international orders)

Any import duties, taxes, or customs fees are the buyer’s responsibility.

 

DELIVERY ISSUES

If your order is lost or damaged in transit, contact us within 24 hours of delivery.

 

ADDRESS CHANGES & DELIVERY ATTEMPTS

Ensure your shipping details are correct before placing an order. Courier partners attempt delivery twice, if undelivered, it will be returned to us. Re-shipping charges may apply.